How long is your shipping time?

This depends on where you are located. The shipping time is about 5 – 15 working days, however, most of our customers receive their orders in 10 days or less.

 

Where is my tracking number?
After the order is shipped, customers will receive a shipping confirmation E-mail with the tracking number included.

 

What’s the status of my order?

Customers will receive a confirmation E-mail to certify that we have confirmed your order. It usually takes 1 to 3 days for processing and then it will be shipped out. After shipping out, customers will receive a shipping confirmation E-mail with the tracking number included.

 

I have have placed an order and did not receive any confirmation email.

If this happens, please send an Email to info@biamotti.com. Please specify your invoice ID or order number and we will check for you.

 

I want to return and product and/or a refund!

For returns or refunds, please read our Return Policy first.

 

How to apply a discount cod?

To use your discount, just enter it in the respective field on the checkout page. Please first make sure that you have copied all the right letters and numbers, with no space. If it still doesn’t work, please contact us at info@biamotti.com

 

How to get my discount?

There are several ways to get a discount code from our website.

Join in our Facebook group, or follow our Instagram to enjoy latest events!

Visit our website and subscribe via email so you can always get latest discount in your E-mail!